# Credits and Payments

**What are credits and how do they work?**

Credits are the currency you use when interacting with agents on Glif. Each generation costs a certain number of credits depending on which AI models it uses. More complex tool calls that use expensive models cost more credits than simpler ones.

**How much do credits cost?**

You can find complete details about the costs of Glif subscriptions [on our pricing page.](https://glif.app/pricing)

**How do I know how much a generation will cost before the agent generates something?**

The agent will notify you of the cost of a generation and request approval before generating content for you. If you do not see this behavior and believe you have been charged without giving permission to the agent, please contact our Support team at <contact@glif.xyz>.

**Why did the credit estimate differ from the final credit cost?**

For many tools, Glif can't know the final cost of a run until it is completed, as a number of factors are involved in this process. Our credit estimates will always err on the higher side to prevent any unpleasant surprises.

**Where can I see my current credit balance?**

You’ll see a progress bar indicating your current credit usage and balance in the bottom lefthand corner, beneath your username.

**How do I view my credit history?**

You can view your credit history under the [Usage section](https://preview.glif.app/settings/usage) of account Settings.

**How do I purchase more credits?**

You can learn more about our plans and purchase credits [on our pricing page.](https://glif.app/pricing)

**How do I view and manage my subscription?**

You can view and manage details about your subscription in the [Billing section](https://preview.glif.app/settings/billing) of account Settings.

**Do my credits expire?**

Yes. Credits that are purchased via a subscription reset each billing cycle. Free credits reset daily. Unused credits do not roll over. Credit pack balances expire after six months.

**How do I cancel my subscription?**

You can cancel anytime from your billing settings. Your subscription benefits will remain active until the end of your current billing period. You won't be charged again after cancellation.

**How do I contact Glif for an enterprise level pricing quote?**

Reach out to us with details about your project at <sales@glif.xyz>. We look forward to hearing from you!

**What happens to my credits if my run fails?**

If your run fails, your credits will be refunded. If you do not believe you have the correct amount of credits remaining in your account, please reach out to <contact@glif.xyz> with your Glif account details.

**When does the daily run limit reset?**

The daily run limit resets at midnight [UTC time.](https://time.is/UTC)

### Refunds

**The agent generated a piece of media that did not look how I expected. Can I get a refund for my used credits?**

In cases like these, we are not able to process a refund to your account. It is the nature of AI tools to have some unexpected initial results that require fine-tuning. Some trial and error may be required initially to get the precise output that you're looking for.

**I was a user of the previous workflow version of Glif. Can I get a refund of the credits I purchased prior to 3/24/26?**

While we'd love for you to try out the agent— which can do all that you did with old workflows and more— we are happy to refund old credits that you purchased prior to the Glif relaunch. Just reach out to <contact@glif.xyz> with your Glif username and we'll get you all set.